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The Baker’s Dozen journey with GoFrugal’s Cloud POS

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The Baker’s Dozen who started with single store has now spread to four stores ( Oh! wait… they are opening a new one @ Oshiwara this week. So that makes the count to five ) across Mumbai, found us through online search. Our 5 year old TruePOS, a Cloud based solution has been catering to the Point of Sale activities of The Baker’s Dozen since inception, dating 2013.

So what does Baker’s Dozen bake ?

At The Baker’s Dozen you find fresh, natural, handmade, European breads  inspired by Aditi Handa, a master of bread baking. The essence of The Bakers Dozen is that it is led by the baker displaying the passion behind the bakers love for bread and the craft of baking. They offer 50 varieties of international breads. And ya! to them a Dozen means 13.

The Baker’s Dozen approached us by early February 2013, requesting for Cloud based software to take care of their day to day activities. The quest for their POS solution came to an end with TruePOS, a Cloud based solution which met all their expectations and business requirements.  They signed up with TruePOS. In their words, “The implementation happened in no time” which made them feel comfortable right from day one.

Now on an average The Baker’s Dozen makes eighty to hundred bills per day in every outlet without any hazzle. Further, the software’s easy-to-work user interface reduces the necessity to have time-consuming training sessions. TruePOS has become their favorite piece of bread..!

“As days passed, the reports from the outlets made us experience accuracy and it facilitated us to download it and export to any required format which helped us a lot. Also the business flash cards showed us accurately what is happening  in every outlet”, states The Baker’s Dozen. To work on the move made them stay with with GoFrugal when they expanded with four more outlets at Vadala, Bandra, Kemps Corner, Oshiwara.

“We chose GoFrugal’s Cloud POS because we can access it from ANYWHERE. I can steer my store proceedings from where I’m. I don’t have to wait until the end of the day… I can view it on demand”, exclaims Mr. Sneh Jain, Proprietor, The Bakers dozen.

Hari Narasimhan, Director, Cloud POS, GoFrugal Technologies, has this to say “GoFrugal  TruePOS is very happy to have “Baker’s Dozen” as our cherished customer. Its glad that we deliver on-time and accurate business information on the move for Baker’s Dozen and making operations easier for the staff. GoFrugal strives to deliver a great experience for its customers, “Baker’s Dozen” engagement is a testament to this fact. Assuring our best as always and wishing Baker’s Dozen a wonderful future”.

To have your own success story Sign-up with us.

 


We made this happen in Latur, let us multiply this success!

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For  starters, Latur is a small city in Maharashtra. For us,  Latur is  a success story of  GoFrugal STARTERS – The most frugal offering from us which is positioned at Retailers whose only expectation of their Retail POS Software is to facilitate Billing.

GoFrugal devised a STARTER strategy to help its stakeholders in many ways -

  •  To quench the limited needs and deliver value to single store/small scale Retailers and enable them to taste the benefits of technology at an affordable price
  • For a Channel Partner to quickly generate revenue by starting bottom-up in an unexplored and unfavourable territory and expand their territories faster through maximizing reach

Latur is a successful story of  GoFrugal’s STARTER strategy. Courtesy the fine execution by our prominent Channel Partner – Mr. Pravin Narke of Privsoft Computers

Challenges faced

It all started in 2008. Pravin Narke ventured into Latur as a Channel Partner for GoFrugal. With a new brand name unheard of in the territory, and a market abundant with different local POS vendors who had small market share was a challenge to penetrate the market. Latur Success with GoFrugal Starter Edition

GoFrugal STARTER strategy helped him negate this.
Pravin had to target single store retailer whose expectation of a POS software is limited to Billing and basic reports. He realised tremendous potential in this segment. He was strongly backed by GoFrugal’s STARTER pack that was a proper fit to the acute needs of the target customer. It also outperformed local competition on the Product features, ease of installation and usage, the Pricing and quality of support provided.

Breaking In

To break the inhibitions and resistance from Retailers into considering GoFrugal’s POS solutions, Pravin created the buzz in the market by  speaking to body members of selective Associations of Industries such as Pharma, Apparel etc. The market was excited with the value GoFrugal solutions offered. Starters helped easy penetration and gain customer trust.

It was a gradual and cautious start. Pravin’s territory naturally expanded with more Starter installations. He had an 80% success rate on pitching Starter pack for his target customers. More than 60% of his revenue today is with STARTER  installations. Today, most of his business is through referrals and upgradations.

The Way Forward

His dedication in following GoFrugal’s bottom-up approach, coupled with consistency in service delivery, proactive and periodic customer contact has assured him perpetual success.

Pravin relished his gains in GoFrugal’s STARTER strategy and managed to thrive in an unfavourable territory and the optimist in him reaped as many as 300+ GoFrugal POS  installations. And is still marching forward steadily. It includes 150+ Starter installation across major Industry vertical like Pharma, Apparel and Footwear, Quick service restaurants, Baby and Toy shops, Book shops, Auto parts shops and for distributors of FMCG.

We believe Latur story, as we have named it, can be replicated in many other cities as well
Channel Partners from Neighboring cities like Jalna and Parbhani have sought inspiration from Latur and have been successful with the STARTER strategy as well.

Mr. Pravin Narke dedicates his success -

Pravin Narke partner of GoFrugal“GoFrugal and the evolving Retail industry have been my strengths, I sell a GoFrugal product every 5th day. Starter strategy has helped me make a minimum of Rs.50,000 a month and I have increased my team to 3 and have  plans of making it to a minimum of 10 if not more. Forecasting the market ahead I am putting my weight behind expanding my territories through the Starter strategy. Associating myself with GoFrugal’s Assured Returns Partner Program has been one of my best decisions. I believed in the product and the value it delivers; just as my Customers also do.”

Kumar Vembu, Founder and CEO – GoFrugal has this to say -

Kumar Vembu, Founder and CEO“GoFrugal’s Assured Returns Partner Program offers a route map to efficiently tap on the ever evolving, hugely potential Retail industry. Building upon domain knowledge and acquiring business management skill promises consistent revenue. Traders today, have acknowledged the benefits of technology to their business and are even seeking out for knowledge partners to ensure their business growth. I am very happy for Privsoft Computers and Mr. Pravin Narke for consistent efforts in the last 7 years and emerging as the leading knowledge partner in Latur. Such partnerships deliver best in technology to customers and enable GoFrugal expand its presence. GoFrugal looks forward to signing up long term, mutually beneficial relationship with Partners and Customers”

Partner with us to tap the huge potential and create your own success story.

The post We made this happen in Latur, let us multiply this success! appeared first on GoFrugal Blogs.

Five R’s of Inventory for Retailing

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Retailing is all about moving inventory from source to destination – from warehouse to store – from cost to revenue.  And, Inventory is all about managing the ‘rightness’ from end to end.

Placing order at right time, from the right source, to delivering the right quality product to the end customer. GoFrugal’s business automation solution for desktops provides you this – power to manage this ‘rightness’ in the right way.

Try it out for yourself.

The post Five R’s of Inventory for Retailing appeared first on GoFrugal Blogs.

What is the DNA of Retailing?

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Inventory!

Because Retailing is a journey that starts and ends with Inventory.

Remember:

On the shelf, Inventory = Costs
At POS terminal,  Inventory  = Revenue

Retailing is all about moving the Inventory from shelf to terminal,  from cost to revenue.

GoFrugal’s POS solution does that for you with elan.

No wonder, it remains a retailer’s path to profit

The post What is the DNA of Retailing? appeared first on GoFrugal Blogs.

Can your supermarket software beat this peak hour billing performance?

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Grocery Retail Billing System

Every supermarket software will portray itself as the most robust & fastest billing one in the industry.. I am no different when it comes to GoFrugal Supermarket POS Software but, I am “DIFFERENT” in one aspect. I am not going to join everybody and say “Cheetah is the fastest mammal on earth”. But, I am going to say “Cheetah runs at 115 km/hr there by making it the fastest mammal on earth”. Hence, numbers count & not mere statements.

A supermarket owner is filled with joy when he sees large groups of customers flocking his store on 4th of the every month between 7 -8 pm in the night. I specifically took this date & time because in majority of supermarkets the former will be the “Peak Day” and the latter will be the “Peak hour”.

Even at this joyous instance, there is an untold worry in his mind.

Guess what?

It is nothing but that of his billing software slowing down or stops working. Even if billing in a single counter stops for even 5 minutes, then there is a mess in the store. He is always worried about the possibility of this harrowing occurrence (5 Minutes). GoFrugal Supermarket software is built address both the told worries as well as the untold worries of supermarket owners. In short, the joyous instance remains joyous throughout.

To add spice to what I said earlier, visualize the feeling of supermarket owner when he sees such alarming figures in his dashboard at the end of the day. Non- stop billing combined with higher sales per counter.

Proven peak hour & day sales statistics enjoyed by GoFrugal customers even with 21 counters (12 billing counters & 9 counters for back office operations) all connected simultaneously in LAN.

a. Best peak hour statistics:

  • Scan 120 line items per minute.
  • 150 bills in 1 hour in a counter.
  • 4229 items in that one hour.
  • Highest sales of Rs 84000 in that 1 hour

b. Best “Day” counter sales statistics:

  • 500 bills in a counter.
  • Total of 9386 items billed in a counter.
  • Highest sales of Rs 2,00,000 in a counter

Results achieved out of the non-stop billing performance:

  • Higher hourly sales value
  • Increased revenue & return per counter.
  • Quick search & Quick save of bill.
  • Faster customer check out & more customers served during peak hours.
  • Offline billing eliminates the dependency on server & billing speed gets more accelerated.
  • Billing performance never suffers even if ‘n’ number of bills are kept on hold with ‘n’ number of items.

Mr. Ponraj, Proprietor of Venkateshwara Supermarket has this to say:

ponraj customer gofrugal” One of the major benefits I have experienced with GoFrugal Supermarket Solution is Non-stop and robust counter billing performance. Provision of Offline Billing has paved way towards faster customer check outs resulting in higher number of customers being served per counter. GoFrugal is “THE BEST” software for supermarkets”.

http://www.youtube.com/watch?v=XqslUqn_-ho

Experience it yourself – Sign Up

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Food on the GO! brought to you by Atchayam business solutions & GoFrugal

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Google search has been a deliverable to many of our questions… So was it, for Atchayam Business solutions and their novel venture. We were introduced to them through Google, and it all started when GoFrugal received a call from a bunch of young aspiring entrepreneurs who had the rush in their blood and innovation in their mind. Atchayam Business solutions wanted GoFrugal to address the software needs for the Foodbox venture.

Food court billing software solution

When a team from GoFrugal went on to inquire about the requirements of Atchayam Business solutions, they were taken aback. GoFrugal concluded that the project was out of our scope and decided  to give a “NO” as it would need lot of minute changes and arranged for a concall to convey the same. But Team Atchayam was so passionate that GoFrugal had to wave a green flag. Thus building the basement for the partnership between Atchayam and GoFrugal.

Charles Francis, Vice President “ Global Sales & Marketing of GoFrugal Technologies has this to say:

“Good” Partnership & Projects start with ” Difficulty”.

“Great” Partnership & Projects start with “Impossibility”.

And ours turned out to be “Great …”.

So..! What is the new venture about? It is about “Getting Food on the go!”. What was the expectation out of it? A food dispenser, christened “Foodbox”. So what happens in between? Let me explain that to you… The team from GoFrugal got their sleeves rolled up and dived into the work. To build up from a scratch to cash, had a lot of distance to cover. Both Atchayam and GoFrugal went through phases that involved changes in their models, integration with third party tools, co-ordination of people between different teams and lot more works behind the screen. The initial statement was drafted and shared with all stakeholders of the project.

Since GoFrugal held control over the backend from Inventory and the Head office details which includes raising Purchase Order to Price Management, holding Master data, Centralized Schemes, MIS Reports, monitoring discrepancies in stock and et all. To make this all work, GoFrugal had to schedule up along with the third party integration too. After months of toiling in various spheres, came into reality the concept food on the go – “Foodbox”. A solution that can deliver food to you in just 90 seconds from the time of your order.

Foodbox acts as an “automated Food court in a box”, for delivering multi-brand cuisines, the first of its kind. It gives the option of having food from preferred restaurants. These restaurants prepare the food and Atchayam provides them with the packing materials. The restaurants pack the food and logistics gets the parcels from the restaurants to the Foodbox outlets. It is then loaded into the machines and is warmed before it is served. You order and it will be served in just 90 seconds.

Satish Chamyvelumani, Founder & CEO of Atchayam Business Solutions, speaks about his engagement with us, “Our project is unique, a first of its kind and it involved many challenges. As any great partnerships would go, We had moments of anxiety, disagreement, arguments, clash of views, but together we made it happen. We look forward to growing stronger with GoFrugal & are optimistic in creating a retail revolution in the Food and Beverage industry”.

And Kumar Vembu, Founder & CEO of GoFrugal Technologies… “Congratulations to the Atchayam team for the perseverance in launching a first-of-its-kind product, with so many moving parts, literally. We at  GoFrugal are proud that we were able to engage with Atchayam from the  concept stage to the pilot and commercial launch. The conviction the Atchayam team had on their idea, the patience they had in explaining their needs and the open mind they had in accepting GoFrugal’s suggestions towards simplification of the entire solution was really an enjoyable experience. I look forward to this partnership resulting in grand success for all partners and customers of Atchayam”.

The post Food on the GO! brought to you by Atchayam business solutions & GoFrugal appeared first on GoFrugal Blogs.

Tip management ! now in GoFrugal’s F&B solution

How to manage loyalty programs from HO to various stores?

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Your retail mix is the only reason shoppers visit your store. So, a better catchment will not delight them – after all they are in your store only for this very reason. But that’s where your loyalty management program comes in handy.

Because you can reward them for what they consider it as a mundane task – shopping. That’s how you delight customers. Further, a properly designed loyalty program not only rewards loyal customers, but also helps you provide a window to understand them more – what are they like, why do they buy what they buy, and finally, how do they see you (your retail store)!

Our Head Quarter solution (HQ) allows retailers to roll out, monitor, as well as manage loyalty program.
There are three things you require to manage a loyalty program – Loyalty Card, Loyalty Card Pattern & Loyalty Program Manager.

Let’s see how you can delight customers.

Step 1: Create a Loyalty Card. Assign a meaningful name to it – one that makes business sense, (say) Gold Membership. You can do this through our Loyalty Card Master module.

Step 2: Create a card series using Loyalty Card Pattern Assign module. Here you will specify important loyalty card information such as how many loyalty cards will the series hold, their naming pattern, card value (for points), validity period etc. For e.g. a Gold Membership can have 100 cards (100 customers), with the prefix GM, running from GM00 to GM99 and valid for say six months.

Loyalty Management Solution

Remember, a loyalty card is unusable without proper matching pattern.

Step 3: Assign the card(s) to different stores/outlets. HQ allows you to do this using Pattern Assign History module. Now, you have a loyalty card to be given to customers.

HQ gives you the Loyalty Card Program Manager module!

Step 4: With it, you can create loyalty programs for a specific category (say Kid wear), Items (say Jeans) or Bills (value). Here, you specify important details such as the min & max value etc. and assign it to different stores/outlets. For e.g. you can create a Gold Program such that customers gain 1 point for every instance of purchase they make for bill value over 1000, situated in (say) City Mall.

Step 5: Assign the loyalty card to the program.

Done!

Wait. You can actually do more than just that.

Your customers can decide on whether they want to redeem or collect loyalty points from their subsequent purchases, upgrade/downgrade loyalty programs, reassign loyalty cards, view program performance through reports and so on.

But that’s for the next week. Watch this space for more details.

The post How to manage loyalty programs from HO to various stores? appeared first on GoFrugal Blogs.


True D’light – set-up and served in a day

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D V Raj Sekhar and his family run 4 retail businesses. D’light Mobiles, a multi-brand mobile store, being one among them.

He had been using an accounting software to run his operations for all these businesses. D’light mobiles was his latest venture and he wanted to run it more efficiently, since his existing software had limitations:

  • It supported only Single-based user
  • The user has to be in the store to access the software
  • Store information was not available to him at an instant
  • Did not have Business Alerts and notifications
  • Did not have provisions to send SMS Alerts and E-mails to his customers

Being a Mobile store, the Inventory list keeps fast changing, the prices keep fluctuating and stocking has to be accurate. Thus, instant access to store information is key, decision making has to be instant. A cloud/Online POS solutions is thus a perfect fit for consumer electronics retailers

He was aware of his problems and also knew he wanted a cloud solution to overcome his problems. His search was quick. It led him to an efficient and proven online POS solution from GoFrugal – Cloud POS

Post evaluation, Implementation and Training happened in less than a day at D’light mobiles. His business operations were never interrupted,Tally export eased his process of transferring his earlier data

The benefits realized were instant as well. Raj Sekhar mentions them below -

Mobile Shop Cloud POS software

True D’light – setup and served in a day – Cloud/Online POS

To realize similar benefits, sign-up for a free trial

Raj SekhaMr. Raj Sekhar, owner, D’light Mobiles has this to say, “GoFrugal has a very good team to address customer needs. Online POS implementation happened in thin air, my business was uninterrupted, my staff too learnt to use it under a day. Access to store information at any instant on my phone has helped me concentrate on core business and expansion and relieved me of store presence. My store is completely automated, needs me only to take key decisions. A world class solution made available in an affordable price. Thanks”

Hari NarasimhanHari Narasimhan, Director, Cloud POS, GoFrugal Technologies exclaims “Team GoFrugal Cloud POS is very happy to have D’light Mobiles as our cherished customer. Delighted to learn that we have been able to deliver the desired benefits to D’light Mobiles. It is in fact customers such as  D’light Mobiles who motivate us to succeed in whatever we do, like in planning a hassle free setup, Assure Support or delivering new  & interesting applications to free up business owner’s time to plan  ahead. We are happy to have been part of the success so far. Wishing Dlight Mobiles all the very best for the future.”

The post True D’light – set-up and served in a day appeared first on GoFrugal Blogs.

The Baker’s Dozen journey with GoFrugal’s Cloud POS

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Online POS Software Customer Baker Dozen

The Baker’s Dozen who started with single store has now spread to four stores ( Oh! wait… they are opening a new one @ Oshiwara this week. So that makes the count to five ) across Mumbai, found us through online search. Our 5 year old TruePOS, a Cloud based solution has been catering to the Point of Sale activities of The Baker’s Dozen since inception, dating 2013.

So what does Baker’s Dozen bake ?

At The Baker’s Dozen you find fresh, natural, handmade, European breads  inspired by Aditi Handa, a master of bread baking. The essence of The Bakers Dozen is that it is led by the baker displaying the passion behind the bakers love for bread and the craft of baking. They offer 50 varieties of international breads. And ya! to them a Dozen means 13.

The Baker’s Dozen approached us by early February 2013, requesting for Cloud based software to take care of their day to day activities. The quest for their POS solution came to an end with TruePOS, a Cloud based solution which met all their expectations and business requirements. They signed up with TruePOS. In their words, “The implementation happened in no time” which made them feel comfortable right from day one.

Now on an average The Baker’s Dozen makes eighty to hundred bills per day in every outlet without any hazzle. Further, the software’s easy-to-work user interface reduces the necessity to have time-consuming training sessions. TruePOS has become their favorite piece of bread..!

“As days passed, the reports from the outlets made us experience accuracy and it facilitated us to download it and export to any required format which helped us a lot. Also the business flash cards showed us accurately what is happening  in every outlet”, states The Baker’s Dozen. To work on the move made them stay with with GoFrugal when they expanded with four more outlets at Vadala, Bandra, Kemps Corner, Oshiwara.

“We chose GoFrugal’s Cloud POS because we can access it from ANYWHERE. I can steer my store proceedings from where I’m. I don’t have to wait until the end of the day… I can view it on demand”, exclaims Mr. Sneh Jain, Proprietor, The Bakers dozen.

Hari Narasimhan, Director, Cloud POS, GoFrugal Technologies, has this to say “GoFrugal  TruePOS is very happy to have “Baker’s Dozen” as our cherished customer. Its glad that we deliver on-time and accurate business information on the move for Baker’s Dozen and making operations easier for the staff. GoFrugal strives to deliver a great experience for its customers, “Baker’s Dozen” engagement is a testament to this fact. Assuring our best as always and wishing Baker’s Dozen a wonderful future”.

To have your own success story Sign-up with us.

 

The post The Baker’s Dozen journey with GoFrugal’s Cloud POS appeared first on GoFrugal Blogs.

How to upgrade/downgrade Customer Loyalty Cards and redeem Loyalty Points?

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OK, so you have created and assigned customer loyalty card(s) to various outlets. And you have built up your loyal customer base too. But a loyal customer who makes a regular purchase for bill value of over 1500 cannot be treated the same as the customer whose purchase bill value is hovering around 500.  In other words, how do you group loyal customers based on their purchasing power & provide different privileges?

Loyal card up-gradation/down-gradation

Use this feature to upgrade Gold card customers to Platinum card or downgrade them to Silver card. The module will automatically adjust the loyalty points balance accordingly. But wait… Aren’t you concerned of one thing that we have not addressed until now?

Customer Loyalty Cards

Customer Loyalty Card Management

That yours is a chain store!

Which means you cannot have all of your customers to buy, and hence redeem, customer loyalty cards at the same outlet. Shouldn’t our HQ solution address it?  Actually it does.

Sell loyalty cards at outlets

Use Sell Customer Loyalty Cards module allows you to sell cards to customers at the head quarters as well as any of the outlets.

  • Sell loyalty cards to customers (created at the HQ) at any of the outlets
  • Also sell loyalty cards to customers added at any particular outlet

How does this benefit you?

Your customers can buy and redeem customer loyalty cards at any of the outlets. They will not find any difference. When can a customer redeem a loyalty point?

  • NOT when s/he purchases for the first time!
  • ONLY from the second time onwards.

How?

  • Select Loyalty option in the Billing screen. This displays the loyalty point details.
  • Enter the amount to be redeemed according to the loyalty points.
Loyalty Card Management

Redeem Loyalty Points


Note: For the customer added at a particular outlet, the customer details are to be approved by the HQ and synced across all outlets, so that the customer can redeem points at any outlet. Bonus! HQ also allows you to issue loyalty card as complementary card – i.e. as primary and add-on card.

One last thing – Reports.

 

With HQ, you can assess customer loyalty card performance based on

  1. Customer-wise points added
  2. Customer-wise loyalty card summary
  3. Program-wise details such as Gold card, Silver card etc.
  4. Details based on cards issued

Read more about Customer Loyalty Card Management

The post How to upgrade/downgrade Customer Loyalty Cards and redeem Loyalty Points? appeared first on GoFrugal Blogs.

Not just vendors, but your trusted Partners

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300 customers- 120 bills – 20 seconds per bill

Garments POS Software

People can shop for hours together, but are impatient to wait in billing queues for minutes!
Amora apparels launched its first store in Chennai, with a successful no-queue-billing counter, not only on the opening day rush,but ever since, and regardless of the number of products purchased by the customers. The Secret: Garments POS Software

Amora Apparel Store, founded by Abdul and Syed, deals with only unique garments in the market. But with a high initial investment and expensive materials,comes the insecurity of missing pieces, inventory   management  and shelf  stocking. Any stock mismatch can cause a loss of up to thousands, not to forget the piling of worries.

Abdul & Syed hired a team of market analysts to understand their business requirements and find them a fit Garments POS software. They witnessed a few demos after the team narrowed down to a few feasible solutions, but found only GoFrugal garments POS software an apt fit for them. The Assured services offering 24 x 7 support, was one of the major factors for the partners to sign up with GoFrugal’s Apparel POS Softwaer. The ease of chat with support team members helped them resolve issues which arose even during the wee hours of night.

Find  the best solution to make your business a success and treat them as  partners, not vendors. Trust us on this one – there is no better feeling  in running your business than knowing you can rely on your  vendors/partners. You will have things go wrong on a regular basis.  Reliable partners like GoFrugal can help you sleep a little easier at night.” a satisfied Mr Abdul says

Amora now easily gets updates on stock, as well as sales status everyday. GoFrugal’s unique labeling has helped them track every garment separately. The Result: they measure profits against EVERY item. Further, GoFrugal Alerts informs their customer about new products and other schemes.

Another of their concern was that of training their  salesmen (actually  they have 5 salesmen!). GoFrugal’s easy-to-use solution meant that the  training was completed within 20 hours (that’s for all the 5 salesmen  put together). Perhaps, the icing on the cake was the innovative feature called  ‘business flashcards‘. A flashcard provides a snapshot of all the stock,  sales & purchase details at a glance.

 Future Plans

Abdul & Syed are looking forward to opening another outlet and are excited about adopting GoFrugal’s centralized solution.

The Excitement continues…

Relish similar benefits and experience.. Sign up for a free trial today

The post Not just vendors, but your trusted Partners appeared first on GoFrugal Blogs.

How Distribution Management Software can make a big impact on FMCG, Pharma and SCM Business?

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I had an opportunity to engage with people in FMCG, Pharma and packaged food distribution businesses and watch their business process & Distribution Management Software usage for almost 10 years. It motivated me to write, how the latest mobile & web based software solutions will dramatically change this business scape in couple of years.

Early Adapters & Path finders

People in Supply Chain Management(SCM) and distribution business are one of the early adapters of technology by implementing Distribution Management Software  in the beginning of 90s. Also, they have been using those solutions completely for their entire business management with purchase, sales, inventory, accounts and MIS reports modules.

As there was no organized software vendor with complete solution, they have been forced to use different solutions from different local vendors for each module. ie. A distributor may use a solution for sales & inventory and another for accounts or outstanding management.

Even though the cost of software was less, the hardware cost were much higher at that time. But most of the distributors automated their business for billing and inventory management as the situation demanded the same.

Current Scenario

As of now, there are 4 different types distributors as for as Distribution Management Software solutions adoption  is concerned

Distribution Management Software

The Resistors : Distributors who are still using old DOS based software which are developed in the beginning of 90s in FOXPRO/Clipper/dBase. Those are mostly developed by local vendors. Most of them not willing to change to new solutions.

The Survivors : Few distributors using windows based software and try to manage with available features. Most of the software vendors, who provided these solutions do not invest much on R & D they just maintain the same.

The Show Managers : Most of the big FMCG brand distributors manage the show just by using Distribution Management Software solutions provided by the manufacturing company/suppliers. Generally, these solutions are designed in a way to satisfy the needs of MFR instead of distributors.

The Explorers & Hunters : Few of them explored and adapted best software solutions developed by vendors using latest software technologies. They always look for new tools to grow and expand their business. Also, they keep exploring Web & Mobile apps to reduce costs.

Complicating distribution business and living in a rut

The technology(both hardware & software) has changed hugely with the
passage of time. But, unfortunately most of the distributors in SMB space not adapted latest technologies as they feel that it is waste of money for them.

Most of them not aware of the technological changes happening outside and how it will affect their business. They have been pushed to work round the clock to have control on their business operations without much external exposure. So, they depends heavily on existing obsolete solutions without giving much thought for migrating to new advanced solutions.

Those legacy solutions also made them to spend most of their time on micro managing and fixing the mistakes done by staffs instead of focusing on business growth. Unresponsive support and lack of product enhancement by vendors also made life tough for them.

Manual errors & Rampant malpractices

In this business, almost every distributor has at-least one bitter experience with money swindling by field salesmen. They have also lost money to retailers who were closed business abruptly without settling his outstanding.

Also, fraudulent activities and mistakes done by the users in business transactions in those unsecured software solutions cost them dearly.

Mobile & Web made life easy with Distribution Management Software

The situation has changed dramatically with the latest technology based Distribution Management Software provided by companies like GoFrugal Technologies. It has come up with few innovative Mobile & Web based add-on software solutions, by using latest technologies to keep distributors globally competitive in the ever changing business environment. Few of these below mentioned tools may give you glimpse of how software can play a vital role in business growth.

  1. Mobile Apps - Information Technology(IT) is going to serve the sales andDistribution Management Softwaredistribution businesses as never before with mobile appsGoFrugal’s Android mobile apps for field salesmen to order booking and collection entry is the next big thing which will revolutionize the way business is conducted.
  2. Web Orders – The Web based sales order tool is a boon for both distributors and retailers to increase their productivity, save time and reduce costs. It also ensures increased sales orders and accuracy for the distributor. His customers can place orders anytime from anywhere.
  3. BI Reports - Business Intelligence(BI) reports helps distributors to protect already thin margins against high fixed costs by effectively using Dashboard to find TOP brands, companies, areas/regions & salesmen. Also Dashboard, Flashcard, profit and turnover analysis makes you to take faster and smarter decisions.
  4. Web Reporter - This Browser based reporting tool gives business owners to have complete visibility and do analysis from anywhere. Helps consumer products distribution companies to get up-to-the-minute information access and accuracy to move quickly in volatile environments.
  5. EDI Tools - Enormous amount of time and money can be saved with Electronics Data Interchange(EDI) tool. Distributor can do EDI with customers, suppliers, branches and head office by inter linking different business transactions which will ensure accuracy of data without redundant data entry work.

Also, it is the only Indian company came up with a 24 X 7 Response center in these business segments to serve its customers better with latest CRM and communication tools.

Distribution Management Software - The path to get BIG success

Few of GoFrugal’s ambitious customers are using these advanced solutions and impeccable support to expand & grow their business aggressively as never before. It also helps them to reduce operating costs, improve margins, increase order volume, reduce manpower costs, eradicate malpractices, cover wider areas and distribute more brands with perfect control.
Do you want to know how? Just see the Video testimonials

Distribution Management Software

Try Now! A 30-days FREE trial

The post How Distribution Management Software can make a big impact on FMCG, Pharma and SCM Business? appeared first on GoFrugal Blogs.

GoFrugal ‘Billing software’ for Electronics shop manages your ‘Service business’ as well

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If you are a retailer selling consumer electronics, chances are you net only 5-8% of margin

The above market reality is forcing the retailers to move beyond the idea of ‘Retailing as a selling’ and provide value added services to enhance their profits.

Value added services (other than selling!) in today’s Consumer Electronics retail market -

  • Exchange used products with new products (same or different brands)
  • Provide service / repair used products
  • Sell AMC and other related services

All the above solves inherent needs of Consumers. Especially, electronics Service and repairs, because all electronic devices are bound to have ‘some problems’.

Retailers find this a huge revenue opportunity. So much so that, a lot of retailers are now taking ‘Servicing‘ out of their product selling value chain and operate it as a separate business.

But all is not easy. To being servicing as a retailer, you MUST consider this process.

Electronics Shop Service Process Flow, Billing Software

Electronics Service – Process Flow

  •  Job card – provide one with a unique customer asset ID, customer credentials, (please don’t forget to) take customer approval
  • Collect advance from customer and adjust against the final invoice made – this establishes your credibility .i.e. guarantee your continuous flow of income!
  • Assign Job cards to service engineers as tasks (you know why it is)
  • Order for spares based on service engineer feedback, after getting approval from customer
  • Status of the Job card – will enable the front office executive to instantly respond to customers on the status of their service requests

Remember, servicing business starts with winning the Trust of your customers. Trust is established only through transparency – in the way of processing customer requests, managing the flow of information, and most importantly, making the right information available to customers at right touch points.

Should you do this much? – Actually we can do it for you.

Our Service Module streamlines the business process, and provide you total control over the act of delivery – in short, earn your customers’ trust!

Sign-up for our free trial of Consumer Electronics billing software.  It has inbuilt service module (and much much more)…

The post GoFrugal ‘Billing software’ for Electronics shop manages your ‘Service business’ as well appeared first on GoFrugal Blogs.

GoFrugal’s Business Intelligence Report

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Every single person on this earth has one thing in common. FEAR! Fear of what one would tell us about our work. To be very precise in a word its the REPORT. REPORTS are the ones which can change our lifestyle at any point of time.

In general, the report card of a student decides his/her future, report of a client decides the fate of the developers, the reports given by a customer decides the excellence of a retailer. REPORT decides whether a man can have his peace or not.

A good report motivates the retailer to improve his business in terms of both quality and quantity. But who/what justifies good or bad? Day-to-Day expectations of a customer varies which hinders growth and process. It is really hard for a retailer to survive long without a good analytical report thereby changing a retailer’s life into a constant struggle for survival.

Business Intelligence Report , Inventory Analytics Report

Business Intelligence Report – Inventory Analytics Report

Everyone knows the dictionary meaning of Report, but none have a clue of how involved it can be in your success or failure. Well! GoFrugal knows what insights you need about your business. These insights include Business Intelligence Report, Inventory Analytics Report,  Sales Summary, Activity Sales Report, Toppers Sales, Least Sales, Purchase Summary and Weekly Analysis.

What benefits do these business intelligence reports yield?

  • It gives you clear and complete details of a Periodic sale
  • Lists the details of your frequent Customers
  • Which supplier/ product, gives you more margins
  • Analysis on your profit and sales
  • What are the best and most selling items and the one least ones as well
  • Inventory analytics report.

All these are depicted in a Dashboard to give you clear idea of what has to be purchased and when, from whom and at what price. Get Smart through GoFrugal’s Business Intelligence Report.

Signup with us right away !

 

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‘Know Your Stock’– Inventory Management with Technology

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Efficient inventory management – optimize technology usage- optimize costs

In any retail operation, limiting inventory cost is of utmost importance. Inefficient management of inventory may result in stock-outs for some products, whereas excess stock for others.

Retail Inventory Management Control | Download Inventory Software

Inventory Management Software

GoFrugal to your Rescue…

Matrix Extension

  • Reduce stock-outs – provide minimum/maximum reorder for stock level for product-wise combination

The presence of many products with missing sizes or colors would be particularly detrimental to the customers’ store experience.Also, buying huge quantities of goods at low prices but then being unable to sell the stock may lead to increased cost of inventory.

  • Rapid replenishment – set item-level inventory thresholds for automated ordering and replenishment

The needs may vary based on geographical location of store, and labor hours (freight break-down, shelf put-away during customer peak vs. non-peak hours), seasons and various other factors

Matrix extension also gives you the added advantage of Image Mapping and EANcode to identify the various combinations of garments and footwear, preventing stock mismatch and confusions.

GoFrugal Dashboard Inventory Management

Increase Inventory turnover -in turn, reduce holding cost-respond well to customer requirements- increase net profits.

Managing your stock effectively leads to uninterrupted sales, but involves constant understanding of the changing trends and tough decision making in terms of write-downs

Retail inventory control software | download inventory tracking system

Let the dashboard simplify your decision making by providing an instant view of your

  • Top selling items
  • Fast moving products
  • Sales and profits

and much more to aid and support your business decisions

Physical Inventory

Control shrinkage :

In India shrinkage is equivalent to 2.9 percent of retail sales, the highest in the world.

Reducing shrinkage through well-defined processes for physical counting of inventory management, effectively saves costs, builds trust and improves sales.The Physical Inventory feature gives you a detailed picture of your physical stock and discrepancies, if any.

You can get an easy access to all this information in real-time, from anywhere, at anytime from any web browser, with our web-based reporter. Now you can get a better control and foresight into your business.

Stay in control.. Sign up today

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Is there a need for software in retail distribution?

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Produce – Sell – Consume‘ – has stood for value creation in the distribution industry for more than a century. After all, to provide a value to the end customer, three things are of utmost importance, viz. a viz. creating that value, communicating that value, and selling that value. But what is forgotten in this scheme of things is that of end-to-end ‘value delivery‘.

Value delivery is the act of delivering a value from its point of creation to the point of selling i.e. from manufacturer to retailer. Adding this to the above chain,

Produce – Deliver – Sell – Consume.

But this delivery does not happen in a linear way. The distribution network works like the tentacles of an Octopus, connecting the vast spread of retail network spread across the country with the ‘countable’ number of manufacturers, through its million arms.

Every Distributor is an Octopus

Well, most of them are! As you move downstream along this network, distributors tend to deal in multi-brands. Contrast this with a C&F or a Super-stockist, who deal mostly with a single brand. It thus becomes imperative for this distributor to become an octopus, to survive stiff competition.

Distribution Software

Think of this scenario:

An average multi-branded distributor deals with 5-6 brands, across 300-400 retailers, on a weekly basis. This would mean that he is handling anywhere between 200 SKUs at any time. He does this in the following octopussy way.

  • multiple hands reaching out to different retailers, grouped together by geographies (or retail groups)
  • each hand carrying similar brands, as well as similar no. of brands, to these different retail groups
  • understanding which of these brands are moving fast, and importantly, which are not
  • running different schemes, as pushed by the manufacturers

and doing these things on credit, while buying them on cash alone!

Surely, the octopus needs a huge brain to keep track of these transactions, day in & day out, and find ‘oppurtunities of profit‘ in-between.

Or at least a basic distribution management software that can do the following.

  • purchase, sell
  • purchase, sell, return
  • purchase, sell, return, reorder
  • purchase, sell more

and a million other features…

… for a price that the distributor can break even with, easily.

So that the distribution software functions not just as a transactional tool, but an extension of the distributor’s mind.

At GoFrugal, we have designed our software that way – for the octopus in distributors. Try it out here

The post Is there a need for software in retail distribution? appeared first on GoFrugal Blogs.

Did you sign-up for a POS trial ? Get started with POS guidelines.

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Here at GoFrugal RPOS7 POS guidelines, we take real pride in our Help Center. It’s a project that’s never completed, because we’re constantly adding new articles, tutorials, videos, and demonstrations. Before a new feature launches, our technical team test it several times and then writes a detailed explanation of how it works. If you haven’t visited the Help Center before, it’s not just a place to find answers to your questions (but it’s great for that); it’s where you can learn literally everything about the various tools, tips, tricks we have to offer.

Sales Inventory Tools Others Purchase Installation Release Notes Video Help

RPOS7 POS Software Features Highlights

Get more information here http://help.rpos7.gofrugal.com/sitemap.zhtml

The post Did you sign-up for a POS trial ? Get started with POS guidelines. appeared first on GoFrugal Blogs.

Local POS Software might break tomorrow!

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“Resist the temptation of trying to save yourself a few rupees with Local POS Software.
It will end up costing you more when it doesn’t work”

Pharma Retail Software, Best POS Software

Best Pharma Retail Software

Here’s not just a story, but a real life experience of Mr.Kalyan who runs a medical shop in Andhra Pradesh. He was in Distribution business for 4 years, 8 months back he ventured into retailing. He purchased a local low priced software to manage operations

His happiness did not strive long, why?

In real time things happened contradict to his decision of choosing a local software:

  • Software crashed frequently 2 to 3 times a month & errors ended him loose all important data
  • Delay service and no support after 6pm
  • Complexity of the software leading to less understanding of the software even after 5 months
  • Long service time, so lost his regular customers
  • Profit came down drastically
  • Long installation time

All the above issues impacted his business badly.

These frequent crashes made him loose all important data including item,customer & account details and was not able to bill for around 6 to 7 days every month, means more than 120 hours he was idle. It resulted in long queues and customers got irritated. “Most retailers think of disaster recovery only in the case of a software crash”. He lost his pharmacy reputation. Regular customer’s stopped visiting and overall profit came down by 30 %. Mentally lost his peace and got frustrated because of the software and was not able to service his customers properly.

But all this ended one fine morning when he came in GoFrugal chat. One can’t believe he purchased professional version via online, spending 12 times more than what he spent on his previous software through online within mins. Where did he get this confidence? For 4 years he used GoFrugal software for his distribution business. A question arrives, then why did he not buy earlier?. Were in he said “I regret myself for not having chosen GoFrugal at the first place” the reason was “4 out of 7 friends advised me to go for a local software as it is cheap and spend more on infrastructure of the shop so I can get maximum profit. I wrongly got influenced by that”

Switch now to GoFrugal “Our SERVICE stays forever ”. For more information visit  our website

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Changing Dynamics in Pharma Distribution & Retailing

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In the recent wake of GlaxoSmithKline’s decision to discontinue the practice of paying physicians to promote its pharmaceuticals and medical devices, pharma retailers are in a state of fix.

As argued succinctly by Phil Baumann in his influential article, the above decision only unearths more questions than answers. The most important of which is - Is the industry ready for such a change?

‘Pay-for-promotion,’ Baumann says, was not only a marketing tactic, but also the fundamental, and probably the only way, of bridging the information gap between physicians (doctors) that need the ‘prescriptive knowledge‘ to treat their patients, and manufacturing companies that makes such knowledge available in the first place.

The reality of a barrage of medical representatives queuing up to impress, but also inform-educate, doctors is a well known one. This kind of ‘white promotion‘ – one where two parties (medical reps from pharma distributors and doctors) engage in a meaningful manner for mutual benefit – is hard to done away with, especially when its alternative is not clearly visible in the horizon.

But this is where Baumann introduces the role of the crucial third front -  ‘the pharma’. In all deliberation, refers to Pharma Software for distributors and retailers. He perceives this as an oppurtunity for these intermediaries, that in his words, ‘…opportunity for pharma is to envision itself as a source of trustworthy information rather than as a seller of…

The Rise of New Age Pharmacy Distributors and Retailers

Let’s understand the dire practicality of it. Doctors depend on the upstream knowledge channel to prescribe drugs to their patients, and while they have their peer network to draw information from, it is limited by its size, time and necessity.

Pharma Distribution Software

Are we going to witness a see-through change in the Pharma industry?

Distributors have, on the other hand, the oppurtunity to work with manufacturers to get sensitized on newer drug offerings, as well as the privilege of working closely with the doctors, while retailers form the bridge for distributors to gain end-customer insights.

This puts them in an ideal position to become ‘knowledge incubators‘, as well as alternative informative marketing channel, of the industry.

While the news was made available in UK, the spokesperson for GSK India said that the proposed changes are designed to “bring greater clarity and confidence that whenever we talk to a doctor, nurse, or other prescriber, it is patients’ interests that always come first”.

Where does it leave Pharma Distributors and Retailers, especially in India?

Well…nowhere, for the moment. For traditionally, the pharma industry has always followed a ‘push’ form of distribution – from drugs to data. Now, with the customers becoming more informed about the ‘over-the-counter’ drug purchases they make, it is time for the entire distribution channel to start listening to them, and that involves distributors as much as retailers.

 It is at this juncture, where they can unearth the oppurtunity!

But the question is, ‘Have they invested in a suitable technology at their point of sale terminal, i.e. a pharma distribution software to capture knowledge, and make it available upstream?

The post Changing Dynamics in Pharma Distribution & Retailing appeared first on GoFrugal Blogs.

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