Retailer’s Journey

Mr Karthikeyan, is yet another successful retailer and entrepreneur who has worked hard to grow his dream of a Retailing. A first generation retailer & sole bread winner moved into city with family to start his retail journey.

In 2007, he took over “Amman vegetable market” a loss making business from his owner and turned it profitable and subsequently in 2011 he started “Amman Pazahamidhirsolai,” in chennai suburbs incurring heavy losses forcing him to shutdown. His biggest constraint was no parking space with no visibility to his shop.

Finally he did ensure his next biggest venture “Daily Mart” with up-front investment started at a prime locality. A store sized 5000 sq feet & turnover of Rs 15 crpa, sells groceries, provisions, food and beverages. He strongly believes customer service & satisfaction is very critical and willing to invest on skill training for his employees to deliver customer delight.

Mr Karthikeyan, MD, Daily Mart

He feels that government policy on the cap for bigger supermarket players & restricting them to open new stores, will ensure that smaller independent retailers like him survive & grow. E-commerce adoption into his business is very critical to his business, as he believes, it def’ly aids or influences the buying behavior.

Like many kiranas or the mom-pop stores, it is the business built on a reputation for some it is earned over generations. RAI – Retail Associations of India, the voice of Indian organized & modern retailers, is working with GoFrugal to understand the pulse of such Independent Retailers. We plan to interact with such emerging, independent retailers who form the back-bone of Indian Retail. In-sight of the survey findings on a list of 23 successful retailer in Chennai – Retail Aspirations & Road Map.

The post Story of a Successful Retailer’s Journey appeared first on GoFrugal Blogs.

GoFrugal’s ServJoy! A perfect Fine dine mobile app for Stewards which now comes with enhanced “Benefits” & “Features” to make life easy for any restauranteur. To know more about ServJoy reach us here!

The post ServJoy – The Mobile App For Steward’s! appeared first on GoFrugal Blogs.

Well, this is in continuation to my previous post on ServJoy, that features the milestones that our restaurant mobile app crossed through. Felt that it is time to shed some extra light on the enhancements made recently. So here it goes…

Enhanced Item Search

Scrolling through the mobile app to find your guest choice of dish has been made more easier now. Search for an item in ServJoy not only by using “Name” but also using their “Code or alias code” 

Order of Priority

Now… make a note of your guest order preferences by marking their priorities in our order taking restaurant app ServJoy. Serve your guest based on their preferences rather than serving it by your chef’s preference

Split a Bill

Let’s say a group consisting of 6 people dine at your place and while they ask for bill they want to split the bill among themselves. In cases like this split a single bill into 2 or more counter parts

Access All Tables on the Floor

For instance let’s say that Captain 1 handles 4 tables A, B, C & D. While he is attending to the guest in Table A there comes a request from Table C requesting another order. Now the guest in Table A need not wait until Captain1 attends him. Captain 2 or 3 can access other Captains Table too. Now that Table A ‘s order can be viewed by other captains your guest get satisfied even when there is a switch in Captain addressing them

Bill from ServJoy

This feature helps you convert guest “orders to bill” right from ServJoy. Convert all KOT’s into one or more bill for settlement in just a touch, thereby eliminating the to and fro walks

Pre – defined bill discount

Discount! This one word that can woo your customers… Start processing pre – defined discounts created in your backend POS, from ServJoy – the mobile app !

And that’s not all! Access all these along with the existing features.

Want to experience ServJoy ? Reach us : presales-team@gofrugal.com

The post ​6 New Features You Can’t Miss in ServJoy – Restaurant app appeared first on GoFrugal Blogs.

Delighted and enthusiastic to hear and read about the “Make in India“ initiative by PM Modi. I came back to India after a short stay in Qualcomm, USA in 1995 to start a software company, to ship software that is made in India to USA. Along with my brothers Sridhar and Sekar, we started our journey with Vembu Systems. The passion and drive then was to create a software product like the Honda brand, from India.

Make in India

I spent my first month in 1995 trying to get a telephone connection on Tatkal. I succeeded in getting it by paying Rs. 30,000/- and spent about 10 full days in various BSNL offices including Chrompet and Tambaram telephone exchanges. We used dial-up modem to connect Internet few times a day to download mails and upload software.

We could not afford to invest more that time. We were hiring from our friend circle and from those who walked into our office to drop in their resume. Each one of us were working minimum 12 hours a day and almost for first 5 years most of us only knew work. There was no life outside office. I really enjoyed working with almost every single person we hired. Every person had the eagerness and desire to succeed, were totally committed, were willing to put in as much time as it takes to deliver and were all willing to follow me. I remember myself as a cocky and an impatient manager.

We succeeded in figuring our way out, finding our feet to establish a business and grow it.

Looking back at India then and now, a lot has changed.

Today, most of the things any entrepreneur wants or needs are available. There are lots of money, best infrastructure, lots of guidance by people who have been there and have already done that. The world’s best practices are also available at finger tips/search.

I honestly feel we have all the resources to deliver on ”Make in India“ dream and convert it into a reality. But, do we have the resourcefulness?

We have the demographic dividend. Everyone from farms to factories and from campuses to companies are struggling to recruit even semi-skilled people who are capable enough to be trained on the job. PM Modi’s 3S mantra of Skill, Speed, and Scale is very apt for making things in India but the fundamental need is the professional ethics and hard work. Do we have the ethics, passion, apptite, aspiration, commitment and the willingness to work hard work to make things in India or are we just consumers?

#MakeInIndiaI feel “Make in India” must start in every home and in every primary school. Only if parents instill values, ethics, responsibility, respect for efforts, invest in developing comprehensive skills, environment awareness, and problem solving at a young age – the “Make in India” dream can become a reality. Parents and grandparents should go back to tell the stories that teach ethics and values in addition to kids growing up only watching Barbie’s, Ninja Hattori, and Harry Potter.

The post-liberalization growth had a negative impact on Indian middle class and it is showing up in the youth joining the workforce now. The middle class then had American ethics and values and the middle class now wants to live a western life, as they see it on TV.

We have started believing that success is all about contacts, recommendations, pulling strings, money, and merit does not matter. Only when we believe ethics, talent, skill, merit, and hard work matters, we can make things in India that we will be all proud of.

Till then, succeeding in “Make in India” is an accident against all odds. To make things in India that are relevant to the world, we must first make things that we are proud of consuming. Only if we build products and offer services in India that can compete against the best products in the world, we can take them to the world. Without a vibrant local market, any success will be short-lived.

Let each one of us be a good parent, develop good primary school teachers, and create a vibrant, healthy, competitive local market, so that we can deliver world class products and services, locally from India. Only then, we can have a sustained and repeatable success globally.

The post Make in India – A Social and Cultural Revolution starting at Home / Article published on “pn.ispirt.in” appeared first on GoFrugal Blogs.

On our continuous strive to bring our products and services closer to retailers, we have addressed some major changes in the latest release of our products for our desktop POS

GoFrugal Delight Updates

Out of the many enhancements and other delightful stuff in our recent launches, the ones which we focused highly to deliver delight were the following -

• Simple ‘one click’ POS set-up installation
• Free ‘WebReporter’ – accessing reports anytime & anywhere
• Omni-channel support
• Build your own POS Software

Simplification in the setup – We have ensured that the best of our efforts are translated to the simplicity in the product and that starts from the setup and installation. It is designed that even a technically challenged person can handle it with ease. We urge you to experience it yourself

In the time when retailers are adopting omni-channel retailing to deliver seamless customer experience across all their mediums of retailing, we at GoFrugal felt the similar necessity to provide you with the same. Our 24*7 Assure support, which can be experienced through our Online chat, Remote support, Phone support, Skype support is now focused at providing you with the seamless and similar experience across on modes

Experience professional support through a centralized helpline system -

• Delivery through helpline system and not being dependent on an individual
• 100% guaranteed reachability: Even missed calls and voice mails are called back
• Assure quality of service : Clearly defined response time, resolution time
• Service complaint status tracking from website
• Self-service documentation : Online-help documents, kbase, video tutorials
• Periodic update releases with professional release notes and simple patch update tools

Needs convincing? We have gone a step ahead. Now one may experience our 24*7 Assure support even during the trial period of the product. Experience now

Getting world class technology to the masses at affordable price. We have re-written this – ‘Getting world class technology to the masses for Free‘. Yes, we said it. Any Retailers with a valid ASA can now enjoy their ‘Business reports’ on any mobile device – smartphone, tablet, laptop

Time for some more icing. One can now ‘build your own retail software‘. As simple as picking up a shopping cart in a supermarket and picking the things one needs and checkout. One can always come back and shop more!

Kindly visit our pricing page to build your own POS Software. Our solutions are modularized to help you build the product best suited for your business. You will have to choose a base product based on your business needs and can add up additional features, clients and add-on solutions

With the delight launch we enhance the value we offer through our products, with best responsive support & service thus helping realize your business goals. There are plenty other delightful stuff with the GoFrugal POS solutions

Experience it yourself and please leave your comments, feedback and suggestions below

The post GoFrugal’s retail software to deliver delight appeared first on GoFrugal Blogs.

All along, in the food industry, observing what happens in your restaurant during the peak business hours has been a prolonging headache to any restaurateur. Many a time this goes unattended even if it gets noticed… While you are reading this, I can sense your thoughts going back to the rush hours in your restaurant. What I can tell you is, “Our solution can resolve your unattended pain”

With the new improved Touch POS enjoy the comfort of knowing

• The available tables
• The occupied ones
• Total summary for table on the floor
• Total summary for the waiters on the go

What you get out of these features is just unimaginable. This includes the details about the total number of KOT, total amount due for bill, total billed amount with respect to table and with respect to stewards. What more do you need when you have all the real time data on your finger tip !

Let us hear from Ramprakash S, Project Manager, GoFrugal Technologies what this new update is capable of, “Well! Touch POS usage in restaurants is trending now. This made us come up with an Intelligence update that can render all the on-demand data that any restaurateur would need to know during the peak hour. We are calling in our customers to try their hands on with our improvised touch and come back with feedback. Assuring you the best of our products”

To try your hands on our Touch POS Signup now!

The post Why GoFrugal’s New Restaurant Touch POS is an Essential For Your Food ​Business? appeared first on GoFrugal Blogs.

Consumer buying behavior is changing and shoppers are coming of age. It is seen with their demand to ‘touch, feel and experience’ any product before they buy

Evidently retailers are investing hugely in delivering the pre-sales experience to their prospects and customers. The demand from shoppers is such overwhelming that even some e-tailers are pulling up their socks and going an extra mile to enable their customers to ‘try before they buy’  and deliver the in-store experience at customers’ door steps

We would like to reciprocate the favor to our beloved retailers, well we have already begun

The above was achieved by enabling and providing retailers with the right ecosystem to experience all of our products and services before making the purchase

• Retail POS
• Online POS
• Food POS
• Mobile Apps
• GoFrugal Alert
• WebReporter

Everyone of the above can be signed-up for free (for 30 days*), tried, tested, evaluated and experienced. The faith on the credibility and robustness of our products is proven here

We have gone a step further. Retailers can now also evaluate even our services during the 30 day free-trial period, they include -

• GoFrugal’s Assure 24*7 support
  
• Responses to doubts and clarifications by experienced Business analysts, vertical specialists and Field staff

The above is a testimonial to the fact (with no periods) that GoFrugal provides retailers with world class products

It is not something that is propagandized by our own PR’s, but by our customers, prospects, and all who have experienced and fallen in love with our products and services

Providing retailers with a very truthful purchase experience has been the motivation for us to burn the candle at both ends and deliver the above

It provides an opportunity for retailers to clearly measure the quality of the product and service and take rational and informed decision to invest in a very sensitive and important component/complement to the business. It is highly critical that you choose the right POS since it impacts the business health

Successful retailers demand to experience their POS before they purchase, we urge you to demand now.     Try now

The post ‘Try before you Buy’ – Always appeared first on GoFrugal Blogs.

“I want to run my business with a cloud based solution…No, wait! I cannot rely on internet all time, as internet connectivity issues & Electricity fluctuations are quite common and I do not want daily operations of my stores get affected due to these issues. So preferably I want a cloud based solution to monitor & control my business anywhere, anytime and want an on-premise solution for my stores to run without any interruptions.”   These excerpts are becoming common demand of Chain Retailers today especially in India. Though we are in the age of  “Internet of things”, in India, we have to wait for few more decades to experience uninterrupted power supply and hassle-free internet connection.

So let me brief you about what this Hybrid solution is all about. GoFrugal’s HQ (Head-Quarter) solution is a multi-location retail management solution which helps retailers to run their chain of stores/outlets with complete visibility on daily operations and control over business

Chain Retail Solution

Solution contains majorly following components -

1.HQ (On-cloud )

2.RPOS/Store level solution (On-premise)

3.NetTrade (EDI tool)

 HQ: When a Retailer is having multiple outlets in different locations, he cannot be physically present in all outlets and run his business. So he needs a solution which lets him run his entire business from a single location. GoFrugal’s HQ does exactly that. Being a browser based solution, Retailer can monitor his business and take strategic decisions at any point of time from anywhere

 RPOS: Retail Point of Sale software is a standalone solution at stores, which takes care of all store operations, right from billing, inventory, purchase, returns etc. Being an On-premise solution, it does not require an internet connection to function. Internet is required only for data transfer from store to head-office solution (HQ)

 NetTrade: NetTrade is an EDI(Electronics Data Interchange) tool developed by GoFrugal. It acts as a messenger between stores & Head-office. And the USP of NetTrade is Incremental data transfer. User can customize the time interval in which data transfer has to happen.  Data gets accumulated during that interval and gets transferred to head-office after the interval at one shot. It helps in no data loss due to internet connectivity issues and issues like system getting hanged will be mitigated to the great extent

Having a solution like GoFrugal’s HQ is need of the hour for retailers who are having and will be having multiple outlets in India & emerging markets. To see the demo of the solution Click Here

The post India’s first indigenous Hybrid solution for Chain Retailers appeared first on GoFrugal Blogs.

Retail mix – “Product – Price – Place – Promotion”

The above 4 components are most important for a retailer. Almost every retailer uses permutations and combinations of the above to manage their everyday business. But successful retailers do a little different -

Successful Retail mix – “Product – Price – Place – Promotion – POS – Profit”

POS is a very important component and complement to any retail business. It manages all the 4P’s and delivers the much needed P – Profit. Thus, choosing the right POS is very critical as it becomes the fulcrum to controlling all business operations.

Retailers generally take no time in altering and changing the 4P’s if they do not aid to the business growth. But seldom do we evaluate the performance of a POS and the business impact it makes. Ask the following questions about your POS -

Is your POS

• Capable of increasing sales and revenue opportunities?
• Capable of understanding customer needs and allowing you to maintain optimum stock?
• Helpful in creating smarter sales staff to ensure great customer service?
• Reducing spillage and controls thefts and malpractices?
• Future proof? – can it be topped up with features and clients as you grow within the store or with more store?
• Helping you monitor business through your laptop, tablets and smartphone?

If the answers to the questions are ‘NO’. It gives you a reason to reconsider. An incapable POS is a giant speed breaker to the business, a capable POS should allow you to constantly go forward, further and farther

This Diwali, we urge you to upgrade your retail and go GoFrugal. Profit now

The post This Diwali – upgrade your Retail with GoFrugal appeared first on GoFrugal Blogs.

Are you into Food business? Are you looking for a solution to cater your business needs? You are just a walk away! Experience us at the “God’s own country – Kerala” to accelerate your business profit.

Bake Expo 2014

Bake Expo 2014 Thrissur Kerala

The post GoFrugal Invites You to Bake Expo 2014 @ Thrissur, Kerala appeared first on GoFrugal Blogs.

Mr. Haja Mohideen started his medical shop 21 years back. It is one of the oldest pharmacies in Triplicane.  Nearly for 14 years he ran his business without any pharmacy pos software. He manually managed his business operations.

But what brought a change in his mindset? The competition he had with other Pharma retailers?

Pharmacy Software

Not exactly, it had two reasons behind it. One, he had challenges in maintaining stock, expiry item and schedule H drugs.  Second one was customers mindset got changed and he had no option than adapting to it. Even his regular customers stopped visiting his shop. When he enquired about this, he was amazed to know from his customers that they expect better customer experience and prefer going to a shop where there is no queue and quick billing. That struck his mind hard

He decided to provide better customer experience in his shop. But is it possible without automating his business? He had an answer to this question, it was a big NO

He started searching  for softwares to automate his business. He evaluated some of them and was not satisfied with any of it, as all were DOS based software. He wanted an advanced software that gives value for money and makes his day to day job easier. His quest for a reliable pharmacy pos software came to an end when his close friend referred him to  GoFrugal

He wanted to assess the pharmacy software. After seeing the demo,the quality of the software persuaded him to purchase it with no second thought. Easy handling gave him the comfort to purchase the software instantly

” Though I had 2 decades of experience in pharmacy retailing, GoFrugal was the first software I ever implemented in my shop. I am very happy that I made the right decision. I have a good bonding with GoFrugal. Second day we started live billing and even 4 employees learnt it with ease and comfort. Able to identify short expiry items well before and that helps us reduce stock by nearly 25 % “. The warming message that pops up automatically while billing NDPS and schedule H drug helps me and my employees  avoid any manual error. 10 times faster billing than manual billing and ease to use helped us function effectively during the peak hours of the day ” says satisfied Mr. Haja Mohideen

Get your free trial here !!

The post How Icehouse medicals benefited by using GoFrugal’s Pharmacy POS software appeared first on GoFrugal Blogs.

The post GoFrugal’s ServJoy – A Revolutionary in The Food & Beverage Industry appeared first on GoFrugal Blogs.

10 years. Through this time, we put in all our efforts to take retailers ahead in time

Every year marked the emergence of something radical from GoFrugal. We have redefined everything in-terms of product; its quality, simplicity and relevance, product delivery, support delivery and much more, thanks to the continuous support from the retail fraternity

We look forward to delivering much more delightful services and taking you forward in time. Thank you

GoFrugal 10 year journey

The post GoFrugal 10 year journey through time appeared first on GoFrugal Blogs.

Some items move fast and some do not. Keeping track of expiry notification manually is a huge task and tedious. Especially in fields like pharmacy industry it is very difficult. When GoFrugal did a survey on this, we were amazed to know retailers loose 50 to 70 % of their purchase money just on non moving stocks and expired items

The main root cause for this is, retailers are not notified by the software and when they do its too late to get the reimbursement amount from suppliers. So how to get rid of this? Is there possibly a way to save money on stocks that has no value?

Expiry Notification Benefits

Yes it is possible. GoFrugal came forth with short expiry notification alert feature, that is simple to use and help retailers to get their money back to a greater extent and prevent expiry to zero. Notifying items that is going to expire in next 3 months, 6 months and so on, help retailers to know their expiry items well before and  aid them to get 60 to 70% money back from supplier and almost reduce 20 to 30% stocks in inventory that’s futile

Need assurance?

Talk to Mr.Haja Mohideen owner of Icehouse medicals
“Short expiry notification by GoFrugal POS Software, helped me get 70% money back“.

Talk to Mr.Ramanathan owner of New Kavitha medicals
“Non moving alert helped me reduce stock by 20%”

Identifying a expiry stock well before 3 months gets you higher return of 60 to 70% money back from supplier, than a stock identified a week back. Now it is in your hand to save your valuable money with GoFrugal’s software that is designed specially for retailers who are aspired to grow. Be one and start acting, we are here to help you out. Experience the benefits that is created just for you Pharmacy POS  Call us back @ 91 44 66 200 200

The post Can expiry notification help you get 60 to 70% money back to your Pharma business? appeared first on GoFrugal Blogs.

Dr. Meenakshi Sundarajan & his wife started this clinic attached with pharmacy in 2008. He is a diabetologist. The pharmacy being managed by his wife with the help of 3 employees

After opening the pharmacy they looked out for a software to automate their business and maintain stock, expiry and accounts efficiently in order to make their day to day business operation easy. They reach out to few other software vendors for evaluation

They got to know about GoFrugal through their well wisher. That is when they came to know the reputation the company has in market and wanted to have a look at GoFrugal’s pharmacy POS. As per their request, demo was given to suit their requirements. This pleased them and feel it user friendly!. Their concerns about stock, expiry and accounts were addressed in the software. As pharmacy owners, they found tremendous value in the software and decided to go with it

” We are very happy to be a part of GoFrugal, all that we wanted to maintain is possible now and saves our time hugely. With the same number of employees we bill 30 to 40% faster. Assure 24×7 support amazed us and we got answers whenever we were in trouble.  Easy tracking of stock and short expiry notification helped us in reducing stock by 30%. In built accounting in software helped us save money. With GoFrugal POS accounting is made easy. Employees found it easy to use and learnt it in less than a day ” says satisfied Dr. Meenakshi Sundarajan

Get your free trial here !!

The post Secret behind LM Pharmacies effective functioning !! appeared first on GoFrugal Blogs.

New Year Wishes 2015 – GoFrugal would like to wish all of our customers, friends and industry colleagues from around the globe a very Merry Christmas and Happy New Year.

Our Retail Software solution helps to achieve your business new heights of success & growth.

New Year 2015 Wishes & Greetings

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Retro retailers were less explored and so the customers. Retailers handled things manually and even customers did not mind waiting or spending much time in queue. This traditional way of handling things continued for a long time

When technology came to place, people started getting things easily. They are able to get anything they want from anywhere and anytime. As technology has brought more and more convenience in day-to-day life, peoples’ mindset has changed now-a-days. They do not want to spend much time in getting served by the retailers. But, the retailers found hard to cope with the expectations of the customers.

Less queue, quick service time, good shopping experience and quality product were the major things that piled up in customers mind. Accordingly, retailers thought of automating their business and simplifying the process.

GoFrugal’s POS feature – Reordering

Since then we GoFrugal focused lot on providing a software that makes the retailers’ job easier. We raised the bar in the mind of retailers in line with their customers by providing retail software by which they can handle things easily, effectively and build a better customer relationship

We were amazed to know from surveys that retailers spend nearly 2 to 3 hours in manual ordering. Consequently, a retailer looses nearly 5 days of sales every month. Due to this, the revenue and reputation of the business are affected.

To overcome this, GoFrugal came forth with an exclusive feature called ‘Reordering‘ that helps retailers save time hugely, order as per needs and focus more on sales.

The major advantage of our auto reordering is that it is very easy to use and helps retailers to order based on  different metrics just by a single click.

• Based on sales (Today, last 2 days, this day last month, customer date)

•  Based on purchase (Last month, last year, customer date)

• Order quantity from sales order

• Based on fixed minimum and maximum quantity levels

• Order for last N days sales

and still lot more metrics available in reordering features that helps retailers save 2 to 3 hours in each order.

Spend your precious time on sales than in administrative work. Try our advanced reordering feature to enjoy real benefits and get valuable outcomes from the time you spent so far just on manual ordering. click here for Free Trial

The post Are you spending hours in manual ordering? Here is GoFrugal’s POS solution for auto reordering appeared first on GoFrugal Blogs.

Your retail employee : Sir, we have a problem with our Retail POS System, we need help

You (Proprietor / Owner) : Hmmmm, let me call the salesperson who gave us this retail POS System and see how he can help

(you call the salesperson on his mobile phone and the following could be the responses)

GoFrugal 24x7 Assure Support

The call generally ends with a pledge and a promise and lacks any assurance of results and resolutions

You know it, your business cannot wait, nor would your customers. Situations like these are scary and make you feel powerless to solve your own problems

As a customer, you have every right to demand best quality of support, but are left being powerless and unsure during the hour of crisis

It is during such times that a retailer should consider the overall value proposition of a POS Software.  The following are the questions one should ask to oneself to evaluate the support provided by a POS vendor -

• Will I be able to instantly reach my POS vendor through a single hotline (read customer care) number for support? Thus support and service is a responsibility of a company and not individuals
• Does my POS vendor have a centralized 24×7 support system similar to the way I reach Bank’s 24×7 customer care or that of Mobile networks 24×7 customer care? This will ensure guaranteed reachability
• Will I be able to communicate my problems and get promised of resolution with finite time range?
• If I do not get resolution on time or am feeling unhappy with support, do I have the power to escalate and demand prompt support?

As a retailer, with the above you will be paying for ‘Results and resolutions and not for promise and pledges’

At GoFrugal, we power retailers to make ‘Instant complaint registration to getting resolution on-time’. Our 24×7 Assure support at a glimpse -

Support at GoFrugal

Hear it from Mr. Mahendra of Shringar Fashion group, Bangalore – “In the past  10 years, I have purchased 5 different billing softwares. Everytime, my experience with support had been a nightmare. I believed on a few friends in the company to get support, but when they resign or unavailable, I was stranded for support, forcing me to change the software itself

I curse myself for not having gone with GoFrugal earlier, today, am feeling at peace for the professional quality support that is offered. Most of my issues are solved with GoFrugal support agents through chats itself. Kudos to the support team”

Hear it from Mr. Sanjay, Selections, Shillong – “I have enjoyed with GoFrugal retail POS system since 2011. I have not had anyone from GoFrugal visit my store in Shillong, as there has not been any necessity. All my problems and issues were solved in assure time online”

Make the right decision by choosing GoFrugal retail software, who offers you the above professionalism in support and provides you the power to demand quality support and delivers consistent, reliable and instant support, allowing you to be at peace

The post Our Resolution for NewYear 2015 – help Retailers with complaint resolution is Assure time and enjoy uninterrupted business appeared first on GoFrugal Blogs.

Indian retailing is unique in its nature, unlike western world where businesses are similar in the processes & operations, Indian retailers operate in their unique way. For example, no two supermarket owners operate their business in the same way, a supermarket may have only groceries & packaged products, another supermarket may have Vegetables & fruits additionally, and another supermarket may sell meat outside their shop. So when they want to automate their business, right from sourcing to selling & accounts to customer relations, same software product may not be sufficient to fulfill their requirements. Not only for supermarkets, Apparel, restaurant, bakery, electronics, pharmacy all businesses are different either in the process or operations in one way or other.

If a retailer has a single store/outlet, the repercussions after buying software without clearly understanding how it supports its processes &operations may be little. But for a retailer with multiple stores in multiple locations problems can be compounding.

So as a software vendor, one has to study customer’s business requirements properly, understand the process and verify whether the software can meet the requirements or not. Also as a technology specialist, one has to advice customer the best practices to accelerate the growth of business.

GoFrugal, a pioneer in providing best business automation solutions to Indian Retailers & Food and beverages businesses, uses its unique solution delivery process to deliver its solutions to retailers.

Indian Retailers

Thorough study of the business requirements, verifying the fitment of solution to address the requirements, identifying gaps, if any and project implementation with UAT (User Acceptance Testing) are the major phases in its solution delivery process. By engaging customer in all the phases, GoFrugal helps customers in gaining confidence in the solution, thus helping Indian retailers to grow business.

For more details call us at +91 44 66 200 200 or Sign up here.

The post Indian retailers need consultation, not just software appeared first on GoFrugal Blogs.

India is a land of retailers, Over 10 million retailers are catering to the needs of over a billion consumers. As technology adoption in retail space is picking up the pace in recent years, more and more traditional and emerging retailers are looking for automating their retail business.As technology adoption is picking up the pace, proportionately retail landscape is changing very fast. Some of the changes in retail landscape.

Delivery of satisfaction to retailers

 But the real challenge for Indian retailers, especially traditional brick and mortar retailers is, how to adopt themselves with technology? Some of the questions that make retailers worry are:

• I am not tech savvy, how could I learn & use a software ?
• I cannot spend much time on learning a software as I have to concentrate on business
• Do I get assured support in case of issues with software?

As a technology provider in Retail space, one has to provide assurance in delivery of product and confidence in making retailers use the retail software for business growth.

Why GoFrugal’s product delivery is unique?

• Facilitates learning of software under the guidance of certified consultants
• Enables Retailers to demand the quality of service with coupon system
• Enables retailers to escalate to Relationship manager in case, not satisfied with learning
• Additional learning will be facilitated based on interest & needs of Retailers

GoFrugal, as a technology provider, commits to simplifying the business processes for retailers by automating  various functions such as Purchase, Inventory, Sales,Accounting and customer relations.    And what makes GoFrugal stands out from the competition is, providing ASSURANCE of satisfaction to retail in using software, thus instilling confidence to do business.

Experience the “Satisfaction” in every engagement with GoFrugal, both with product & service. Sign-up here to know more about our products & services.

The post Delivery of satisfaction to retailers – A GoFrugal way appeared first on GoFrugal Blogs.